Here to help you succeed in the digital economy

Methods Digital was founded in 2014 as a spin off from the Methods Group by pioneers in public sector digital transformation James Herbert and Sacha Rook.

Supported by Methods’ Chief Executive Peter Rowlins and Strategy Director Dr Mark Thompson, James and Sacha set up Methods Digital with the specific purpose of empowering Government and putting a stop to the wastage caused by entrenched and backward approaches to technology.

Methods Digital is now a fast-growing SME implementing world-class technology so clients can operate more efficiently and deliver great customer service.

Methods Digital provides a comprehensive range of end-to-end digital transformation services. These include digital transformation consulting, service design, user research, software development and managed services. We only use best-in class, tried and tested technology across a range of programming languages and technology capabilities, from proprietary Cloud platforms like Salesforce or Amazon Web Services to open development platforms like Java and Heroku.

So is there a ‘typical’ client of Methods Digital? Not really. They could be senior executives or digital leaders in central government departments and agencies, local authorities, healthcare and the voluntary sector, or from a larger company in the private sector. What they share is a desire to think on and outside of existing spaces. It’s our job and passion to support and harness these ideas, and make them a reality.

60

employees

114

projects completed

57

clients

Our clients

Our culture & values

Skills-sharing

As a means of empowering your organisation to deliver better services for our citizens, we make a point of sharing our know-how with your internal teams during project delivery. This helps you build capabilities in-house without the need to rely on us in the long-run.

Entrepreneurial culture

Our people are experts in their fields and eager to deliver value fast without making projects longer and more expensive than they need to be. We think and work in an agile way and we integrate with your team so we can build stronger relationships, foster good communication and get involved in solving problems from day one.

Born as a digital organisation

We were born digital and cloud. This puts us in a unique position to understand what it takes to help our clients leverage the digital revolution in a way that more ‘analogue’ counterparts cannot.

Our culture & values

Skills-sharing

As a means of empowering your organisation to deliver better services for our citizens, we make a point of sharing our know-how with your internal teams during project delivery. This helps you build capabilities in-house without the need to rely on us in the long-run.

Entrepreneurial culture

Our people are experts in their fields and eager to deliver value fast without making projects longer and more expensive than they need to be. We think and work in an agile way and we integrate with your team so we can build stronger relationships, foster good communication and get involved in solving problems from day one.

Born as a digital organisation

We were born digital and cloud. This puts us in a unique position to understand what it takes to help our clients leverage the digital revolution in a way that more ‘analogue’ counterparts cannot.

Meet a selection of our team

The Founders

Our supreme duo may come across as relaxed but they are deadly passionate about doing the right thing by the customer and are on a mission to transform UK public sector for the better. And you won’t change their minds about that. They are in it for the long haul.

James Herbert
James Herbert

Managing director

Down-to-earth, determined to transform public sector services for the better.

Sacha Rook

Technology director

Former IT security expert and senior enterprise architect. Ensures clients adopt the right technology for their organisation’s needs.

The Founders

Our supreme duo may come across as relaxed but they are deadly passionate about doing the right thing by the customer and are on a mission to transform UK public sector for the better. And you won’t change their minds about that. They are in it for the long haul.

James Herbert
James Herbert

Managing director

Down-to-earth, determined to transform public sector services for the better.

Sacha Rook

Technology director

Former IT security expert and senior enterprise architect. Ensures clients adopt the right technology for their organisation’s needs.

The Founders

Our supreme duo may come across as relaxed but they are deadly passionate about doing the right thing by the customer and are on a mission to transform UK public sector for the better. And you won’t change their minds about that. They are in it for the long haul.

James Herbert
James Herbert

Managing director

Down-to-earth, determined to transform public sector services for the better.

Sacha Rook

Technology director

Former IT security expert and senior enterprise architect. Ensures clients adopt the right technology for their organisation’s needs.

Digital Strategists

Michael Beaven

Digital director

Ex-GDS transformation programme director. Now advising government clients on the steps to take to effectively digitise their services and reduce operational cost.

Candice Dampier

Head of FinancialForce practice

Extensive expertise in SMAC (social media, mobile, analytics and cloud). Candice runs our FinancialForce practice, helping clients bring their front and back office on a single platform.

David Biden

Salesforce / FinancialForce director

Named as one of the key leaders of digital change in the book Digitizing Government. Helps government clients turn digital strategies into realities through the use of cloud platforms.

Jon Holt

Director

Currently leading a strategy team at Cabinet Office. Also advising NHS and government departments on modern operating models and platforms.

Sean Tubbs

Head of transformation

Brings a wealth of experience advising on and implementing digital transformation programmes across a range of local councils and central government departments.

Gordon Coe
Gordon Coe

Head of service design

Innovative project leader with experience of taking large creative projects from inception through to delivery.

Adam Elghazi

Digital transformation manager

Agile Scrum Master & strategic adviser. Adam helps his clients optimise service delivery through cloud-based digital technology.

Michael Gladstone

Digital transformation manager

Experienced transformation consultant helping our public sector clients assess how they can deliver modern and efficient public services.

Mark Nutley
Mark Nutley

Digital transformation manager

Transformation manager with a wide range of public and private sector experience. Passionate about using technology to drive organisational change.

Michael Beaven

Digital director

Ex-GDS transformation programme director. Now advising government clients on the steps to take to effectively digitise their services and reduce operational cost.

Candice Dampier

Head of FinancialForce practice

Extensive expertise in SMAC (social media, mobile, analytics and cloud). Candice runs our FinancialForce practice, helping clients bring their front and back office on a single platform.

David Biden

Salesforce / FinancialForce director

Named as one of the key leaders of digital change in the book Digitizing Government. Helps government clients turn digital strategies into realities through the use of cloud platforms.

Jon Holt

Director

Currently leading a strategy team at Cabinet Office. Also advising NHS and government departments on modern operating models and platforms.

Sean Tubbs

Head of transformation

Brings a wealth of experience advising on and implementing digital transformation programmes across a range of local councils and central government departments.

Gordon Coe
Gordon Coe

Head of service design

Innovative project leader with experience of taking large creative projects from inception through to delivery.

Adam Elghazi

Digital transformation manager

Agile Scrum Master & strategic adviser. Adam helps his clients optimise service delivery through cloud-based digital technology.

Michael Gladstone

Digital transformation manager

Experienced transformation consultant helping our public sector clients assess how they can deliver modern and efficient public services.

Mark Nutley
Mark Nutley

Digital transformation manager

Transformation manager with a wide range of public and private sector experience. Passionate about using technology to drive organisational change.

Michael Beaven

Digital director

Ex-GDS transformation programme director. Now advising government clients on the steps to take to effectively digitise their services and reduce operational cost.

Candice Dampier

Head of FinancialForce practice

Extensive expertise in SMAC (social media, mobile, analytics and cloud). Candice runs our FinancialForce practice, helping clients bring their front and back office on a single platform.

David Biden

Salesforce / FinancialForce director

Named as one of the key leaders of digital change in the book Digitizing Government. Helps government clients turn digital strategies into realities through the use of cloud platforms.

Jon Holt

Director

Currently leading a strategy team at Cabinet Office. Also advising NHS and government departments on modern operating models and platforms.

Sean Tubbs

Head of transformation

Brings a wealth of experience advising on and implementing digital transformation programmes across a range of local councils and central government departments.

Gordon Coe
Gordon Coe

Head of service design

Innovative project leader with experience of taking large creative projects from inception through to delivery.

Adam Elghazi

Digital transformation manager

Agile Scrum Master & strategic adviser. Adam helps his clients optimise service delivery through cloud-based digital technology.

Michael Gladstone

Digital transformation manager

Experienced transformation consultant helping our public sector clients assess how they can deliver modern and efficient public services.

Mark Nutley
Mark Nutley

Digital transformation manager

Transformation manager with a wide range of public and private sector experience. Passionate about using technology to drive organisational change.

Consultants

Our team of consultants are experts in project and change management. They bring with them a wealth of experience across both public and private sector, helping you negotiate your way through your digital transformation journey.

Ciara MacCooey

Senior consultant

Programme manager with expertise in business analysis, change management and implementing cost-reduction projects.

Abigail Thorpe

Consultant

ISEB certified IT consultant with a unique blend of experience in user research, business & data analysis and software testing.

Tom Blackie
Tom Blackie

Consultant

Graduate of our digital academy, now specialising in local and central government projects.

Rose Mortada
Rose Mortada

Consultant

A driver of cloud platform adoption, Rose has worked with the USA federal government, the European Commission and UK local government.

Consultants

Our team of consultants are experts in project and change management. They bring with them a wealth of experience across both public and private sector, helping you negotiate your way through your digital transformation journey.

Ciara MacCooey

Senior consultant

Programme manager with expertise in business analysis, change management and implementing cost-reduction projects.

Abigail Thorpe

Consultant

ISEB certified IT consultant with a unique blend of experience in user research, business & data analysis and software testing.

Tom Blackie
Tom Blackie

Consultant

Graduate of our digital academy, now specialising in local and central government projects.

Rose Mortada
Rose Mortada

Consultant

A driver of cloud platform adoption, Rose has worked with the USA federal government, the European Commission and UK local government.

Consultants

Our team of consultants are experts in project and change management. They bring with them a wealth of experience across both public and private sector, helping you negotiate your way through your digital transformation journey.

Ciara MacCooey

Senior consultant

Programme manager with expertise in business analysis, change management and implementing cost-reduction projects.

Abigail Thorpe

Consultant

ISEB certified IT consultant with a unique blend of experience in user research, business & data analysis and software testing.

Tom Blackie
Tom Blackie

Consultant

Graduate of our digital academy, now specialising in local and central government projects.

Rose Mortada
Rose Mortada

Consultant

A driver of cloud platform adoption, Rose has worked with the USA federal government, the European Commission and UK local government.

User experience researchers and designers

Onkar Chiroma

Head of user experience & creative

Obsessed with user-needs, grids, typography and delightful visual design. Accessible semantically correct markup makes him happy.

Jennifer Klatt
Dr Jennifer Klatt

User research consultant

Experienced researcher with an interest in psychology and human-computer interaction.

Ben Smith

Senior user research consultant

Extensive experience in user research across large private sector businesses as well as GDS. Ben brings the voice of the user direct to the office and meeting room and building a better service for it.

Onkar Chiroma

Head of user experience & creative

Obsessed with user-needs, grids, typography and delightful visual design. Accessible semantically correct markup makes him happy.

Jennifer Klatt
Dr Jennifer Klatt

User research consultant

Experienced researcher with an interest in psychology and human-computer interaction.

Ben Smith

Senior user research consultant

Extensive experience in user research across large private sector businesses as well as GDS. Ben brings the voice of the user direct to the office and meeting room and building a better service for it.

Onkar Chiroma

Head of user experience & creative

Obsessed with user-needs, grids, typography and delightful visual design. Accessible semantically correct markup makes him happy.

Jennifer Klatt
Dr Jennifer Klatt

User research consultant

Experienced researcher with an interest in psychology and human-computer interaction.

Ben Smith

Senior user research consultant

Extensive experience in user research across large private sector businesses as well as GDS. Ben brings the voice of the user direct to the office and meeting room and building a better service for it.

Engineers and technical team

Aaron Witter
Aaron Witter

Developer

Full stack developer with an impressive experience public sector background from ONS, NHS England, Companies House, Home Office, and Crown Commercial Service.

Dan Clayton

Technical architect

Certified Force.com developer and Service Cloud consultant. Currently working on designing and deploying cloud technology in local and central government.

David Carboni

Head of open platforms in Wales

Currently leading a development team at the ONS. Passionate about fostering a collaborative team culture so that clients get the maximum out of partnering with us.

Eleanor Deal
Eleanor Deal

Developer

Full stack developer and advocate of a user-centric approach to software development – where developer experience is vital in writing robust code.

Sameer Sheikh

Salesforce developer

Brings with him an impressive 8 years of software development experience. Spent the last 4 years specialising in Salesforce development.

Naga Mallika Toram

Salesforce developer

With a Master’s degree in Software Engineering behind her and some valuable practical experience, Naga is part of our certified Salesforce developer team.

Matt Nicks

Developer

Accustomed to creating websites for clients in Javascript, Python, PHP, Java, and more…Matt is currently leading a web development project for the NHS.

Pete Hallett

Technical architect

With 10 years of application development experience behind him, Pete now applies his mind to the delivery of transformational digital public services for GDS and the Scottish government.

Tom Ridd

Developer

Full stack developer with a background in public sector data management and analytics backed by a degree in applied mathematics.

Aaron Witter
Aaron Witter

Developer

Full stack developer with an impressive experience public sector background from ONS, NHS England, Companies House, Home Office, and Crown Commercial Service.

Dan Clayton

Technical architect

Certified Force.com developer and Service Cloud consultant. Currently working on designing and deploying cloud technology in local and central government.

David Carboni

Head of open platforms in Wales

Currently leading a development team at the ONS. Passionate about fostering a collaborative team culture so that clients get the maximum out of partnering with us.

Eleanor Deal
Eleanor Deal

Developer

Full stack developer and advocate of a user-centric approach to software development – where developer experience is vital in writing robust code.

Sameer Sheikh

Salesforce developer

Brings with him an impressive 8 years of software development experience. Spent the last 4 years specialising in Salesforce development.

Naga Mallika Toram

Salesforce developer

With a Master’s degree in Software Engineering behind her and some valuable practical experience, Naga is part of our certified Salesforce developer team.

Matt Nicks

Developer

Accustomed to creating websites for clients in Javascript, Python, PHP, Java, and more…Matt is currently leading a web development project for the NHS.

Pete Hallett

Technical architect

With 10 years of application development experience behind him, Pete now applies his mind to the delivery of transformational digital public services for GDS and the Scottish government.

Tom Ridd

Developer

Full stack developer with a background in public sector data management and analytics backed by a degree in applied mathematics.

Aaron Witter
Aaron Witter

Developer

Full stack developer with an impressive experience public sector background from ONS, NHS England, Companies House, Home Office, and Crown Commercial Service.

Dan Clayton

Technical architect

Certified Force.com developer and Service Cloud consultant. Currently working on designing and deploying cloud technology in local and central government.

David Carboni

Head of open platforms in Wales

Currently leading a development team at the ONS. Passionate about fostering a collaborative team culture so that clients get the maximum out of partnering with us.

Eleanor Deal
Eleanor Deal

Developer

Full stack developer and advocate of a user-centric approach to software development – where developer experience is vital in writing robust code.

Sameer Sheikh

Salesforce developer

Brings with him an impressive 8 years of software development experience. Spent the last 4 years specialising in Salesforce development.

Naga Mallika Toram

Salesforce developer

With a Master’s degree in Software Engineering behind her and some valuable practical experience, Naga is part of our certified Salesforce developer team.

Matt Nicks

Developer

Accustomed to creating websites for clients in Javascript, Python, PHP, Java, and more…Matt is currently leading a web development project for the NHS.

Pete Hallett

Technical architect

With 10 years of application development experience behind him, Pete now applies his mind to the delivery of transformational digital public services for GDS and the Scottish government.

Tom Ridd

Developer

Full stack developer with a background in public sector data management and analytics backed by a degree in applied mathematics.

Back office team

Kylie Turner
Kylie Turner

Business administrator and assistant

Promotes a positive and friendly atmosphere in the workplace, whilst making sure that the Methods Digital machine runs like clockwork.

Sarah Herbert
Sarah Herbert

Finance manager

Helps us understand the numbers and report management information.

Laila Lotfi
Laila Lotfi

Marketing director

Focused on understanding our customers’ needs and delivering useful content and information to help clients achieve their goals.

Kylie Turner
Kylie Turner

Business administrator and assistant

Promotes a positive and friendly atmosphere in the workplace, whilst making sure that the Methods Digital machine runs like clockwork.

Sarah Herbert
Sarah Herbert

Finance manager

Helps us understand the numbers and report management information.

Laila Lotfi
Laila Lotfi

Marketing director

Focused on understanding our customers’ needs and delivering useful content and information to help clients achieve their goals.

Kylie Turner
Kylie Turner

Business administrator and assistant

Promotes a positive and friendly atmosphere in the workplace, whilst making sure that the Methods Digital machine runs like clockwork.

Sarah Herbert
Sarah Herbert

Finance manager

Helps us understand the numbers and report management information.

Laila Lotfi
Laila Lotfi

Marketing director

Focused on understanding our customers’ needs and delivering useful content and information to help clients achieve their goals.