Salesforce®: all your customer data on one platform

Improving service delivery while also increasing efficiencies in a huge challenge when you’re wrestling with costly, inflexible legacy CRM systems, and siloed, duplicated data.

Salesforce is the world-leading cloud-based CRM platform that provides organisations with a single view of their customers. We think that, but so do Gartner, IDC, Forrester and many other independent research firms. Every contact, case, enquiry and issue can be tracked all the way through their journey, accessed via an intuitive and adaptable user-interface, and shared across teams and departments.

Methods Digital has a fast-growing team dedicated to helping organisations unleash the power of the Salesforce platform. We are the leading public sector Salesforce partner in the UK – and have helped transform digital service delivery at Ofcom, Companies House, Innovate and several prominent local and central government bodies.

FinancialForce: front & back office on one platform

We know that our clients care about replacing costly legacy business systems with modern, efficient, and low-maintenance ones. They also hate the risk of making poor decisions based on siloed and incomplete data. As FinancialForce’s approved government partner, we can help.

FinancialForce is a modern cloud-based ERP solution designed to unite front and back office on to one platform, for a 360-degree view of your customers.

Unlike traditional ERP solutions, FinancialForce brings together data from your accounting, human resources, projects, inventory control and professional service operations.

By creating transparency through data-sharing, FinancialForce allows senior executives to make better decisions, improve collaboration, and realise efficiency savings.

FinancialForce is native to the Salesforce cloud platform, so your ERP system can be aligned with your CRM and service desk systems, and you can run your business from a single dashboard.

Capabilities

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    Salesforce consulting
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    Salesforce deployment & integration
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    Development on the Salesforce Platform
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    Managed services of your Salesforce solution

Key benefits

A skilled Salesforce certified team at your disposal

With a team of Salesforce certified professionals, we have the capabilities needed to advise you on the best solution(s) for your needs and deliver quality implementations/integrations.

A skilled Salesforce certified team at your disposal

With a team of Salesforce certified professionals, we have the capabilities needed to advise you on the best solution(s) for your needs and deliver quality implementations/integrations.

public_sector_salesforce_grey

Proven experience delivering Salesforce solutions for public sector clients

We understand Government and its idiosyncrasies.

Methods Digital was founded and is run by ex-public sector technologists and most of our people have served in the public sector (from the Home Office, to GDS and the NHS). We have experience consulting and successfully deploying Salesforce-based solutions for numerous clients within the Public incl. Companies House, Innovate, EEN,  and Ofcom. This in-depth public sector experience puts us in the unique position to advise and deliver on the appropriate long-term solutions to upgrade the delivery of our public services.

public_sector_salesforce_grey

Proven experience delivering Salesforce solutions for public sector clients

We understand Government and its idiosyncrasies.

Methods Digital was founded and is run by ex-public sector technologists and most of our people have served in the public sector (from the Home Office, to GDS and the NHS). We have experience consulting and successfully deploying Salesforce-based solutions for numerous clients within the Public incl. Companies House, Innovate, EEN,  and Ofcom. This in-depth public sector experience puts us in the unique position to advise and deliver on the appropriate long-term solutions to upgrade the delivery of our public services.

We can deliver a prototype in a matter of days

We understand that legacy systems and the lack of willingness to change from the wider organisation can make your job difficult.

But with the Salesforce cloud platform, you can demonstrate quick wins fast and without needing to pay for expensive hardware. We can build prototypes in weeks (sometimes days) to show you how Salesforce and its rich ecosystem can help you transform the way you deliver your services.

We can deliver a prototype in a matter of days

We understand that legacy systems and the lack of willingness to change from the wider organisation can make your job difficult.

But with the Salesforce cloud platform, you can demonstrate quick wins fast and without needing to pay for expensive hardware. We can build prototypes in weeks (sometimes days) to show you how Salesforce and its rich ecosystem can help you transform the way you deliver your services.

Just like Salesforce, we were born digital

We understand what it takes to help our clients leverage the digital revolution in a way that more ‘analogue’ counterparts cannot. This means we can deliver implementations using quicker development cycles, helping you reduce cost.

“It’s brilliant working with Methods Digital. The team really understood what we were trying to achieve and help us deliver.”

Richard Grove, ex-CIO, Co-Sector (University of London)

“We have a very productive relationship with Methods Digital. Through team work and knowledge transfer we have implemented a solution for our needs and are confident in our ongoing development.”

Nicole Pethybridge, Customer Service Mgr, Innovate UK