We keep your applications available, reliable and up-to-date.

We build and deploy great technology, but we also keep it healthy and performing well.

Our expert cloud managed services team takes over from our developers and consultants on the products we deploy. They ensure full support in the beta and go-live periods – and can provide a perpetual service beyond (either outsourced or in partnership with an in-house team).

The team can also be brought in to look after any cloud tech environment – whether we have delivered it or not.

Only with consistent, expert support and maintenance will investment in technology deliver value. Our 24-hour services packages can reduce risk and cost to an organisation – and improve customer satisfaction.

Capabilities

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    Service level agreement-based incident response via our 24×7 IT service desk
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    ITIL based incident response management and triage; defect correction and service requests for enhancements and application administration
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    Service design, transition management and continuous service improvement plans
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    Application and environment maintenance and deployment services
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    Change and release management for live production systems
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    Supporting Salesforce, AWS, and open platform applications (including Java, PHP, Umbraco, Python, mobile, WordPress, Drupal, etc)
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    ISO 27001 and ISO 9001 compliant

Next step

If you are concerned that your critical business applications and developed software are not receiving the structured support and maintenance that they require, get in touch with our Head of Managed Services practice on info@methodsdigital.co.uk.